Guide to Phone Warranties

The smartphone industry is a multifaceted domain loaded with state-of-the-art technologies and continuously improving functionalities. However, what happens

if your reliable device malfunctions? 

You must comprehend phone warranties to effectively navigate this situation and receive the assistance you are entitled to. This guide aims to provide readers with the necessary information to interpret phone warranties, recognize their constraints, and investigate choices such as extended warranties.

What Are Phone Warranties?

Manufacturers or sellers may provide a phone warranty, which safeguards the device for a specified duration against particular malfunctions or defects. Comparable to a safety net, the manufacturer or authorized vendor must repair or replace your phone, generally at no cost (except possible labor or diagnostic charges), should it develop a covered issue during the warranty period.

Depending on the region or phone model, some manufacturers may provide extended or varying-duration warranties in addition to the standard one-year warranty period that begins from the date of purchase. It is imperative to remember that warranties do not provide absolute coverage; such policies frequently impose restrictions on the scope of coverage and the conditions under which it applies.

What is an Extended Warranty?

An extended warranty covers more than what the manufacturer's normal warranty does. In a sense, it's a service plan that you can buy along with your new phone. This contract adds to the manufacturer's warranty and covers the item longer than the original. 

You can get these longer guarantees from several places, such as the Samsung, Or iPhone phone maker, the store where you bought it, or even a third-party insurance company. A regular warranty might only cover your phone for a year. 

On the other hand, an extended warranty might cover it for two or even three years longer. If you're worried that your phone might start having problems after the warranty time, this extra coverage can give you much peace of mind. Also, some extended warranties cover more than just problems caused by the maker. 

Depending on the policy, they may cover damage that happens by chance, like a cracked screen from a drop, or they may even cover the whole cost of replacing or stealing the phone. However, it's important to remember that these more extended guarantees usually cost extra. 

The cost will change based on the provider you pick, the coverage length, and the protection you need. You should carefully compare the possible benefits of an extended guarantee to the cost before buying one to make sure it's the right choice for you.

What should a phone warranty cover?

While the specifics can vary based on the manufacturer and model, a standard phone warranty generally covers the following:

  • Manufacturer defects: Manufacturer defects encompass hardware or display malfunctions evident in the product during purchase. Examples of such defects may include a defective camera, display, or battery.
  • Software defects: Some warranties may cover critical software flaws that prohibit the phone from functioning correctly.

Important Note: Typically, warranties do not cover:

  • Accidental damage: If you drop your phone and fracture the screen, your warranty will likely not cover the repair costs.
  • Normal wear and tear: As with any gadget, batteries lose capacity with time, and displays may develop tiny scratches from daily usage. These are considered normal wear and tear and would not be covered by warranty.
  • Liquid damages: Spilling water or other liquids on your phone can result in substantial damage, and most warranties exclude such instances.
  • Unauthorized modifications: Tampering with the phone's hardware or software, such as jailbreaking, can invalidate the warranty.

What Distinguishes Phone Warranties from Insurance Coverage?

Although both phone warranties and phone insurance provide safeguards for your device, they diverge in their extent and operation. Listed below are the most significant distinctions:

  • Coverage: Phone warranties cover defects and malfunctions caused by the manufacturer. In contrast, phone insurance generally provides a more extensive range of protection regarding unintended damage, larceny, and loss.
  • Cost: Phone warranties are commonly supplied complimentary with acquiring a new device, whereas phone insurance is a discretionary service that incurs a recurring monthly or annual fee.
  • Warranty provision: The phone manufacturer or vendor typically offers phone warranties. On the other hand, phone insurance can be acquired from many providers, such as independent insurance companies, mobile carriers, or retailers.


How do I verify that the guarantee on my phone covers what?

Consult the warranty paperwork that came with your phone to get the most accurate information about what your guarantee covers. The warranty term, issues covered, and any issues not covered are usually written in this document. Entering your phone model number on the maker's website will also give you information about warranties.

How should I proceed if my phone stops working and there's a problem with the warranty?

For warranty-covered problems with a manufacturer's defect, call the manufacturer's customer service or go to an approved service center. Prepare to show proof of purchase and describe the issue.

Should you get an extra warranty?

Picking up an extended warranty depends on several things, including your income, how you use your phone and the level of protection it provides. Another option is to get an additional warranty if you're prone to accidents or want extra peace of mind for longer. Saving money might be better if you're careful with your phone and can pay for fixes that aren't covered by the warranty.

If my phone is still under warranty, can I take it to a private service shop to fix it?

Taking your phone to a repair shop that the manufacturer needs to authorize could void the guarantee. For manufacturer warranties to apply, repairs must usually be done by approved service centers using original parts.


Phones guarantee peace of mind when you buy a new smartphone. Knowing what your insurance covers and what it doesn't cover gives you the power to make smart choices when your device breaks down. 

You can make sure your phone gets the protection it needs by reading the warranty terms and looking into choices like extended warranties. But keep in mind that guarantees don't cover everything. If you want total security against damage, theft, or loss caused by accidents, buy phone insurance and your warranty.